Shift Supervisor — Guest Experience Leader

BFS FOODS; Morgantown (WV); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Descrizione del lavoro

BFS Foods in Morgantown, WV is seeking a dedicated team member to support restaurant operations across scheduled shifts. You will assist the General Manager and Assistant Managers, ensuring high standards of service, quality food, and a welcoming atmosphere.

You will help with training, scheduling, inventory, cash controls, and safety compliance, while maintaining positive team dynamics and guest satisfaction.

Competenze

• 6+ months of high-volume quick service restaurant experience.
• High School diploma or equivalent is required.
• Ability to supervise areas of the business in a fast-paced environment.
• ServSafe certified or approved equivalent.
• Ability to pass shift leadership program.

Mansioni

• Assist GM and Assistant Managers in daily restaurant operations.
• Train and coach crew members to build a skilled team.
• Maintain inventory control, ordering, and cash handling per shift.
• Ensure PRIDE systems are followed and shifts set up for success.
• Handle customer complaints and resolve issues to keep fans loyal.

Conoscenze

Customer focus

Trainer and coach

Leadership skills

Organization and goal focus

Technical

Flexibility and adaptability

Integrity

Formazione

High School diploma or equivalent

Strumenti

Point of Sale systems

Descrizione del lavoro

BFS Foods in Morgantown, WV is seeking a dedicated team member to support restaurant operations across scheduled shifts. You will assist the General Manager and Assistant Managers, ensuring high standards of service, quality food, and a welcoming atmosphere.

You will help with training, scheduling, inventory, cash controls, and safety compliance, while maintaining positive team dynamics and guest satisfaction.