Shift Supervisor (Full-Time)

Autozone; Crystal Lake (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking Full-Time Shift Supervisors to assist in managing store operations and personnel. The role includes training staff, ensuring compliance with company policies, and delivering exceptional customer service. Benefits include competitive pay, insurance options, and opportunities for career growth.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Tuition reimbursement

Exclusive discounts

Qualifications

• Ability to drive customer service.
• Demonstrate a high level of integrity.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for the store operation and commercial department during the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Help manage the Commercial and Hub Departments (if applicable) to ensure commercial accounts and store deliveries are serviced as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow established cash handling procedures, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Use ZNET to assist customers in locating merchandise or finding suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE.
9. Monitor cash flow, inventory, and security controls.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback on AutoZoner performance to the store manager.
15. Assist in monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to improve sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certification preferred.
3. Demonstrate a high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discount.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply; benefits may differ in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

Online applications are required. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not an automatic disqualification. Consideration will be based on job relevance, nature and timing of offenses, and other relevant factors, in accordance with applicable laws including the Fair Chance Ordinances.

For more information, see the Philadelphia Fair Chance poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN $16.6 - MID $17.25 - MAX $17.9