Shift Supervisor (Full-Time)

Autozone; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in managing store operations and personnel. The ideal candidate will ensure a high level of customer service, train staff, and maintain store productivity. This role includes responsibilities such as managing inventory, handling cash, and ensuring compliance with company policies. Join a dynamic team focused on delivering exceptional customer experiences and fostering a positive work environment.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance

401(k) with company match

Tuition reimbursement

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred.
• Excellent communication and decision-making skills.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Maintain sales productivity and store appearance.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments, ensuring commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling procedures, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certified preferred.
• Demonstrates high level of integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discount.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and benefits may vary by location. Learn more at careers.autozone.com.

Application process: Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: AutoZone considers applicants' criminal records on a case-by-case basis, in accordance with applicable laws, including ordinances in San Francisco, Los Angeles, and New York City.

We accept applications continuously; our hiring managers will review submissions and contact suitable candidates.