Shift Supervisor (Full-Time)

Autozone; Centralia (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Shift Supervisor, where you'll lead a dynamic team and ensure exceptional customer service. In this role, you'll assist the Store Manager in training and supervising staff, managing store operations, and driving sales. You'll be part of a supportive environment that values integrity and excellence, with opportunities for career growth and development. If you're passionate about delivering a WOW! customer experience and leading a motivated team, this position is perfect for you.

Benefits

Competitive Pay

Paid Time Off

Medical, Dental, and Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Exclusive In-Store Discounts

Health Savings Accounts

Flexible Spending Accounts

Career Growth Opportunities

Wellness Programs

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred for automotive knowledge.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure customer service excellence and manage store operations.

Skills

Customer Service

Communication Skills

Decision Making

Integrity

Education

High School Diploma or Equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel.
• Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
• Assist with managing the Commercial and Hub Departments (as applicable) to ensure commercial accounts and stores are serviced, and deliveries are made as promised.
• Delegate and ensure store merchandising tasks are completed timely.
• Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
• Ensure all company policies and loss prevention procedures are followed.
• Utilize ZNET to help customers locate merchandise or find suitable alternatives.
• Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE.
• Monitor cash flow, inventory, and security control.
• Maintain sales productivity, store appearance, and merchandising standards.
• Conduct and review all opening and closing procedures.
• Manage emergency situations and conduct proper emergency procedures.
• Follow proper accident procedures.
• Provide feedback regarding AutoZoner performance to the store manager.
• Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
• Address customer concerns and resolve them with the goal of turning complaints into compliments.
• Process returns and manage inventory effectively.
• Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
• Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certified preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting periods may apply; benefits may differ in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not a disqualification and will be considered on a case-by-case basis, considering factors such as the nature of the offense, time elapsed, and relevance to the position. This complies with applicable Fair Chance laws.

AutoZone may consider certain offenses relevant for roles involving financial transactions, driving company vehicles, or supervising minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We continuously accept applications. Our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN 15.05 - MID 15.85 - MAX 16.65