Shift Supervisor (Full-Time)

Autozone; Collinsville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Full-Time Shift Supervisor to enhance store operations and customer satisfaction. In this pivotal role, you will assist the Store Manager in leading a team, driving sales, and ensuring a safe and productive environment. Your focus on delivering exceptional customer service and maintaining operational excellence will be key to achieving success. With a supportive culture and opportunities for career growth, this role offers a chance to make a significant impact in a dynamic retail environment. Join a forward-thinking company committed to the well-being of its employees and customers alike.

Benefits

Competitive Pay

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Exclusive Discounts

Wellness Rewards

Career Growth Opportunities

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred for enhanced qualifications.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure compliance with company policies and loss prevention procedures.

Skills

Customer Service

Communication Skills

Decision-Making

Integrity

Education

High School Diploma or Equivalent

ASE Certification

Tools

ZNET

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for the store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments (as applicable) to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental, and financial wellbeing.

Some of these benefits include:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and short- and long-term disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive Discounts and Perks, including AutoZone In-store discount.
• 401(k) with Company match and Stock Purchase Plan.
• AutoZoners Living Well Program for mental and physical health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more at careers.autozone.com.

Online application is required. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not a disqualification and will be considered individually based on various factors, including the nature of the offense, time elapsed, and relevance to the position. This includes compliance with applicable Fair Chance laws.

AutoZone may consider certain offenses relevant for positions involving financial transactions, driving company vehicles, or supervising minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We continuously accept applications for this position. Our hiring managers will review submissions and contact suitable candidates.

Compensation Range (USD): MIN 15.85 - MID 16.32 - MAX 16.79