Outlet Team Leader, Full Time - Liberty Place

Macy's; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Outlet Store Team Lead to drive sales and enhance customer loyalty. The role involves leading a team, providing exceptional service, and maintaining an inviting shopping environment. You'll be instrumental in daily operations, from merchandising to training new hires. This position offers growth potential and a supportive culture that values diversity and collaboration. If you're passionate about retail and ready to make a difference, this opportunity awaits you.

Benefits

Day-1 Medical, Dental, Vision Benefits

Paid Time Off

Flexible Holiday Time-Off

Instant access to earned wages

401(k) plan options

Employee Discount at Bloomingdale’s & Macy’s Stores

Bonus earning opportunities

Growth potential opportunities

Enhanced benefits: pet, home & auto insurance

Qualifications

• Strong interpersonal skills to communicate effectively with diverse customers.
• Ability to read and interpret safety rules and operational instructions.

Responsibilities

• Drive sales by providing outstanding customer service and maintaining a clean selling floor.
• Assist with onboarding new hires and performance management of colleagues.

Skills

Customer Service

Sales Techniques

Interpersonal Skills

Team Leadership

Communication

Flexibility

Education

High School Diploma or equivalent

Tools

Computers

Handheld Electronic Equipment

Job description

Job Title: Outlet Store Team Lead

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role in bringing our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial, and collaborative. We welcome and embrace diversity of background, thought, and opinion while having a lot of fun along the way.

Job Overview:

The Team Leader’s primary responsibility is to drive sales by providing outstanding customer service, using selling techniques to build sales and customer loyalty, and maintaining a clean, neat, and easy-to-shop selling floor. The Team Leader is a role model of our Fun, Fresh, and Fast Selling Culture. The supervisory role supports the Outlet Management team in daily operations, including merchandise processing, signing, and pricing accuracy. The Team Leader must be versatile, assisting with Sales, Service, and Merchandising functions as needed based on business needs.

Essential Functions:

• Performs supervisory functions in the absence of the Outlet Store Manager or Store Leader
• Demonstrates product knowledge and communicates sales and promotions to the team
• Trains and coaches on selling expectations and relationship building to foster customer loyalty
• Partners with Store Leader to ensure execution of operational functions including merchandising, logistics, and visual directives
• Prepares and plans for shipments, transfers, floor moves, signing, and markdowns
• Assists with onboarding new hires and performance management of colleagues
• Protects company assets by adhering to operational and cash handling procedures

Qualifications and Competencies:

• High School Diploma or equivalent required
• Strong interpersonal skills with the ability to communicate effectively with diverse customers and team members
• Ability to read and interpret safety rules, operating instructions, and procedural manuals
• Proficient in using computers and navigating multiple technological devices
• Flexible schedule including day, evening, weekends, and holidays

Physical Requirements:

• Prolonged standing and walking around the store or department
• Reaching, crouching, kneeling, stooping, climbing ladders
• Frequent use of computers and handheld electronic equipment
• Ability to lift/move up to 50 lbs frequently