Shift Supervisor (Full-Time)

Autozone; Berkeley (CA); On-site; Full time

Job summary

A leading company in the automotive retail industry seeks a Full-Time Shift Supervisor to assist in managing store operations and leading team members. The role involves supervising staff, ensuring customer satisfaction, and maintaining store standards. Ideal candidates will have strong communication skills and a commitment to customer service. Comprehensive benefits and opportunities for growth are offered.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth

Tuition reimbursement

Qualifications

• Demonstrates high integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Manage store operations during absence of Store Manager.
• Ensure compliance with company policies and loss prevention procedures.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone Full-Time Shift Supervisor

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and maintaining compliance with company procedures in line with AutoZone's expectations. They exceed customer expectations by delivering a WOW! Customer shopping experience on their assigned shifts, embodying the company's pledge daily.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel.
• Take responsibility for store operations and the commercial department during the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
• Help manage the Commercial and Hub Departments to ensure commercial accounts and store deliveries are serviced and made as promised.
• Delegate and ensure timely completion of store merchandising tasks.
• Operate cash registers and handle cash duties, including deposits, petty cash, and lane accountability.
• Ensure all company policies and loss prevention procedures are followed.
• Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
• Maintain a safe working environment and ensure AutoZoners follow safety practices, including PPE.
• Monitor cash flow, inventory, and security controls.
• Maintain sales productivity, store appearance, and merchandising standards.
• Conduct opening and closing procedures.
• Manage emergency situations and execute proper emergency procedures.
• Follow accident procedures appropriately.
• Provide feedback on AutoZoner performance to the store manager.
• Assist in monitoring and managing activities related to Risk & Safety Management to ensure a safe work environment.
• Address and resolve customer concerns with the goal of turning complaints into compliments.
• Process returns and manage inventory effectively.
• Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
• Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certification preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers comprehensive benefits aimed at supporting the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off.
• Company culture focused on growth and development.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and benefits may vary by location; learn more at careers.autozone.com. An online application is required. For application guidance, visit careers.autozone.com/candidateresources.

Fair Chance Statement

AutoZone considers applicants' criminal records on a case-by-case basis, in accordance with applicable laws, including the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and others. Certain offenses may be relevant for specific roles involving financial transactions, driving company vehicles, or supervising minors. For more information, see the Philadelphia Fair Chance poster.

We continuously review applications for this position, and our hiring managers will contact suitable candidates.

Compensation Range (USD): $18.70 - $20.43 - $22.16