Shift Supervisor (Full-Time)

Autozone; Bel Air (MD); On-site; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist the Store Manager in leading initiatives, maximizing productivity, and ensuring customer satisfaction. Responsibilities include supervising staff, managing store operations, and maintaining safety standards. Ideal candidates will have a high school diploma and strong communication skills. The role offers competitive pay and various benefits, including medical insurance and opportunities for career growth.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Tuition reimbursement

Qualifications

• Demonstrates high level of integrity.
• Excellent communication and decision-making skills.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them with the goal of turning complaints into compliments.

Skills

Integrity

Communication

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training and developing store personnel
2. Assume responsibility for the store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
3. Assist with management of the Commercial and Hub Departments (if applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
4. Delegate and ensure timely completion of store merchandising tasks
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability
6. Ensure all company policies and loss prevention procedures are followed
7. Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives
8. Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE
9. Monitor cash flow, inventory, and security control
10. Maintain sales productivity, store appearance, and merchandising standards
11. Conduct and review all opening and closing procedures
12. Manage emergency situations and conduct proper emergency procedures
13. Follow proper accident procedures
14. Provide feedback on AutoZoner performance to the store manager
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment
16. Address customer concerns and resolve them with the goal of turning complaints into compliments
17. Process returns and manage inventory effectively
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially
19. Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to increase sales and profits

Position Requirements

1. High School diploma or equivalent
2. ASE Certified preferred
3. Demonstrates high level of integrity
4. Excellent communication and decision-making skills
5. Ability to drive customer service

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts, including AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for health and wellness
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits may vary for AutoZoners in certain locations. Learn more at careers.autozone.com.

APPLICATIONS ARE SUBMITTED ONLINE. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement

AutoZone considers applicants’ criminal records on a case-by-case basis, in accordance with applicable laws, including the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative, and others. Relevant offenses may be considered based on the position’s responsibilities.

For more details, see the Philadelphia Fair Chance poster.

Note: We continually accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN 16.90 - MID 17.31 - MAX 17.72