Shift Supervisor (Full-Time)

Autozone; Randallstown (MD); On-site; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist the Store Manager in leading initiatives and ensuring productivity. Responsibilities include supervising staff, managing operations, and delivering excellent customer service. The role offers competitive pay and a supportive work environment.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth and tuition reimbursement

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel
• Assume responsibility for the store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
• Assist with managing the Commercial and Hub Departments, ensuring commercial accounts and store deliveries are serviced as promised
• Delegate and ensure timely completion of store merchandising tasks
• Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability
• Ensure all company policies and loss prevention procedures are followed
• Utilize ZNET to help customers locate merchandise or find suitable alternatives
• Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE
• Monitor cash flow, inventory, and security control
• Maintain sales productivity, store appearance, and merchandising standards
• Conduct and review all opening and closing procedures
• Manage emergency situations and conduct proper emergency procedures
• Follow proper accident procedures
• Provide feedback regarding AutoZoner performance to the store manager
• Assist in monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment
• Address customer concerns and resolve them with the goal of turning complaints into compliments
• Process returns and manage inventory effectively
• Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially
• Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits

Position Requirements

• High School diploma or equivalent
• ASE Certification preferred
• Demonstrates high integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone offers thoughtful benefits programs to support AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive discounts, including AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for health and wellness
• Opportunities for career growth and tuition reimbursement

Benefits eligibility and waiting periods may vary; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources

Fair Chance Statement: An applicant’s criminal record is not a disqualification and will be considered individually based on factors such as the relationship to the position, nature of the offense, time elapsed, and relevant information, in accordance with applicable laws including the Fair Chance Ordinances in various cities.

AutoZone may consider certain offenses relevant to positions involving financial transactions, driving company vehicles, or supervising minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We accept applications continuously; our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN 16.9 - MID 17.31 - MAX 17.72