Shift Supervisor, Food Service & Guest Experience

ANCHOR POINT MANAGEMENT GROUP; Factoria (WA); On-site; USD 29,000 - 32,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP is seeking a Shift Leader in Bellevue, WA. This hourly role covers management oversight during operating hours, with emphasis on customer service, cleanliness, and safety.

You will train staff, handle guest needs, and model professional behavior while ensuring shifts run to standard and, when needed, closing and opening duties are managed. The position emphasizes hands-on leadership, quick service, and maintaining product quality and speed of service in a fast-paced

Qualifications

• Must be at least 18 years old.
• Preference for internal promotion after completing learning zone training and certifications.
• High school diploma or GED preferred.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Strong communication, hygiene and punctuality.

Responsibilities

• Greet customers and take orders with a friendly demeanor.
• Prepare and package food and drinks per restaurant standards.
• Operate cash registers and handle payments.
• Maintain cleanliness and sanitation across all areas.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Open and close tasks as needed and coach team members.
• Monitor shifts to ensure fair treatment and legal compliance.

Skills

Shift management

Supervisory experience

Customer service

Communication skills

Team training

Education

High school diploma or GED

Job description

ANCHOR POINT MANAGEMENT GROUP is seeking a Shift Leader in Bellevue, WA. This hourly role covers management oversight during operating hours, with emphasis on customer service, cleanliness, and safety.

You will train staff, handle guest needs, and model professional behavior while ensuring shifts run to standard and, when needed, closing and opening duties are managed. The position emphasizes hands-on leadership, quick service, and maintaining product quality and speed of service in a fast-paced