Shift Supervisor: Fast-Paced Restaurant Leader

Union Burgers LLC DBA Burger King; Wixom (MI); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Training and development programs

Job summary

Union Burgers LLC DBA Burger King in Wixom, Michigan is looking for an Hourly Shift Manager to support the Restaurant General Manager in overseeing daily operations. Responsibilities include supervising team members, ensuring top-notch customer service, and training crew members. Applicants should have experience in food service or customer service, along with strong communication skills and a flexible schedule. Opportunities for advancement and employee discounts are available.

Qualifications

• Previous experience in food service or customer service required; supervisory experience a plus.
• Strong communication and leadership skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash handling skills.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Supervise team members during shifts to ensure smooth and efficient operations.
• Deliver and maintain high standards of customer service.
• Assist with opening and closing procedures, including cash handling.
• Monitor food quality, safety, and cleanliness standards.
• Train and coach crew members on policies and performance expectations.
• Resolve customer concerns quickly and professionally.

Skills

Team leadership and motivation

Customer service excellence

Attention to detail

Problem-solving

Time management and organization

Education

High school diploma or equivalent

Job description

Union Burgers LLC DBA Burger King in Wixom, Michigan is looking for an Hourly Shift Manager to support the Restaurant General Manager in overseeing daily operations. Responsibilities include supervising team members, ensuring top-notch customer service, and training crew members. Applicants should have experience in food service or customer service, along with strong communication skills and a flexible schedule. Opportunities for advancement and employee discounts are available.