Shift Manager: Fast-Paced Restaurant Leader with Growth

Union Burgers LLC DBA Burger King; Melvindale (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Opportunities for advancement

Flexible scheduling

Job summary

A leading fast-food restaurant chain in Melvindale, Michigan is seeking an Hourly Shift Manager to oversee daily operations during assigned shifts. This role involves supervising team members, ensuring high standards of customer service, and adhering to company policies. Ideal candidates should possess strong communication and leadership skills, have previous experience in the food or customer service industry, and be available to work flexible hours, including nights and weekends.

Qualifications

• Previous experience in food service or customer service required; supervisory experience a plus.
• Strong communication and leadership skills.
• Ability to multitask in a fast‑paced environment.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Supervise team members during shifts to ensure smooth and efficient operations.
• Deliver and maintain high standards of customer service.
• Assist with opening and closing procedures, including cash handling and deposits.
• Monitor food quality, safety, and cleanliness standards.
• Train and coach crew members on policies, procedures, and performance expectations.
• Resolve customer concerns quickly and professionally.
• Ensure proper staffing levels during shifts and adjust as needed.
• Support inventory management and restocking as required.
• Follow all company policies, procedures, and health regulations.

Skills

Team leadership and motivation

Customer service excellence

Attention to detail

Problem-solving and decision-making

Time management and organization

Education

High school diploma or equivalent preferred

Job description

A leading fast-food restaurant chain in Melvindale, Michigan is seeking an Hourly Shift Manager to oversee daily operations during assigned shifts. This role involves supervising team members, ensuring high standards of customer service, and adhering to company policies. Ideal candidates should possess strong communication and leadership skills, have previous experience in the food or customer service industry, and be available to work flexible hours, including nights and weekends.