Shift Supervisor: Fast-Paced Restaurant Leader

Union Burgers LLC DBA Burger King; Taylor (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Opportunities for advancement

Flexible scheduling

Employee discounts

Training and development programs

Job summary

Union Burgers LLC DBA Burger King is looking for an Hourly Shift Manager in Taylor, Michigan. This position involves supporting the Restaurant General Manager in daily operations, ensuring excellent customer service, and managing team members effectively. Responsibilities include supervising shifts, resolving customer issues, maintaining food quality, and conducting training. Candidates should have a high school diploma and previous experience in food service or customer service. The role requires flexible availability and strong leadership skills.

Qualifications

• Previous experience in food service or customer service required; supervisory experience a plus.
• Strong communication and leadership skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash handling skills.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Supervise team members during shifts to ensure smooth and efficient operations.
• Deliver and maintain high standards of customer service.
• Assist with opening and closing procedures, including cash handling and deposits.
• Monitor food quality, safety, and cleanliness standards.
• Train and coach crew members on policies, procedures, and performance expectations.
• Resolve customer concerns quickly and professionally.
• Ensure proper staffing levels during shifts and adjust as needed.
• Support inventory management and restocking as required.
• Follow all company policies, procedures, and health regulations.

Skills

Team leadership and motivation

Customer service excellence

Attention to detail

Problem-solving and decision-making

Time management and organization

Education

High school diploma or equivalent

Job description

Union Burgers LLC DBA Burger King is looking for an Hourly Shift Manager in Taylor, Michigan. This position involves supporting the Restaurant General Manager in daily operations, ensuring excellent customer service, and managing team members effectively. Responsibilities include supervising shifts, resolving customer issues, maintaining food quality, and conducting training. Candidates should have a high school diploma and previous experience in food service or customer service. The role requires flexible availability and strong leadership skills.