Shift Supervisor: Lead Coffee Bar & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 0

Starbucks equity program (Bean Stock)

Tuition coverage via Starbucks College

Paid parental leave

Sick time

Discounted stock program

Job summary

Starbucks Coffee Company in New York City seeks a shift supervisor to lead a team, ensuring friendly service and quality beverages. You will coach partners, uphold safety and store standards, and manage cash handling with a focus on guest experience.

Join a team committed to growth and development, with access to comprehensive benefits and a path for advancement within a global coffeehouse brand.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Ability to direct the work of others and delegate tasks to teammates.
• Strong oral and interpersonal communication skills.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead store operations to ensure quality beverages and food and maintain safety and cash handling standards.
• Coach and develop partners to follow recipes and standards, including adjustments for customer requests.
• Ensure attendance, punctuality, and flexible scheduling to meet store needs.

Skills

Customer service

Leadership

Communication

Teamwork

Attendance & punctuality

Job description

Starbucks Coffee Company in New York City seeks a shift supervisor to lead a team, ensuring friendly service and quality beverages. You will coach partners, uphold safety and store standards, and manage cash handling with a focus on guest experience.

Join a team committed to growth and development, with access to comprehensive benefits and a path for advancement within a global coffeehouse brand.