Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) matching

Tuition Coverage (Starbucks College)

Job summary

Starbucks Corp. in New York, NY is seeking a Shift Supervisor to lead daily store operations and deliver exceptional guest experiences. You will oversee baristas and crew, ensure beverage and food quality, and uphold safety standards while maintaining store policies.

This role emphasizes coaching staff, managing cash handling, and building community rapport. The ideal candidate brings prior customer service experience in retail or food service, strong communication skills, and the ability to

Qualifications

• 6+ months experience in a role requiring consistent customer interaction and service.
• Experience coaching or directing others to complete tasks in a fast paced environment.
• Ability to manage cash handling and maintain store safety standards.

Responsibilities

• Direct and supervise a team of baristas and crew during shifts.
• Ensure quality beverages and food products meet standards and recipes.
• Support store operations, train new team members and resolve customer concerns.

Skills

Customer service

Team leadership

Cash handling

Communication

Flexible hours

Retail environment knowledge

Job description

Starbucks Corp. in New York, NY is seeking a Shift Supervisor to lead daily store operations and deliver exceptional guest experiences. You will oversee baristas and crew, ensure beverage and food quality, and uphold safety standards while maintaining store policies.

This role emphasizes coaching staff, managing cash handling, and building community rapport. The ideal candidate brings prior customer service experience in retail or food service, strong communication skills, and the ability to