Shift Supervisor - DSP Team Lead for ID/DD Care

ADP, Inc.

Memphis (TN)

On-site

USD 2,480,000 - 2,893,000

Full time

14 days+

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Job summary

Open Arms Care Corporation is seeking a Full Time Professional in Memphis, TN to oversee Direct Support Professionals and ensure high-quality client care. You will mentor staff, monitor treatment progress, manage inventory and scheduling, and maintain documentation in line with regulatory standards.

The ideal candidate has supervisory experience, 3+ years with ID/DD clientele, CPR within 30 days, and PCM certification within 60 days.

Qualifications

High School Diploma required.
Supervisory experience preferred.
3+ years of experience working directly with ID/DD clientele preferred.
CPR certification required within 30 days of hire.
Certified in Professional Crisis Management (PCM) within 60 days of hire is required.
Effective communication, both oral and written skills required.
Effective time management skills required.
Ability to coach and train direct reports required.
Proficiency in Word, Excel and other computer applications preferred.

Responsibilities

Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
Weekly update of supply inventories.
Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
Promote positive participation in client events, scheduled events, and outings.
Supervise the Direct Support Professionals on shift and site.
Complete on-call for the assigned shift on a rotating basis with counterpart.
Submit required documentation, reports, assignments, etc., in a timely manner
Assist SOM in the timely completion of Employee Development Plans
Ensure compliance with assigned daily tasks for all employees on the assigned shift.
Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
Complete the onboarding training of new DSPs and others as assigned.
Engage clients in ongoing, meaningful active treatment.
Attend scheduled meetings, trainings, and committees as assigned by the SOM.
Advocate for the clients in relation to their wants and needs.
Ensure the implementation of the mission, vision and core values.
Complete additional duties as assigned.