Shift Supervisor: Dispensary Team Leader & Inventory

The Weed Scene; Dickson City (Lackawanna County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Long-term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Lackawanna County, PA, is seeking a Shift Supervisor to partner with the Dispensary Manager and lead the store team. This role will receive deliveries, input inventory data, restock the floor, and ensure FIFO rotation while modeling service, dedication, pace, and energy.

You will mentor staff, maintain compliance, assist patients with product choices, supervise cash handling, and perform opening/closing duties in a fast-paced retail cannabis environment.

Qualifications

• 2+ years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills with POS systems and credit card processing
• Strong mathematical, language, and reasoning abilities

Responsibilities

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of products and strains in the store, industry-wide product knowledge, and train others
• Monitor and maintain inventory levels, communicate inventory actions with Store Manager
• Assist Patient Care Specialists in consulting patients for right product choices
• Receive deliveries in Inventory Room and map deliveries in MJ Freeway; report discrepancies
• Delegate tasks during shifts and ensure cash handling accuracy
• Verify paperwork, documentation, and IDs for patients
• Enforce security measures and safety compliance
• Keep store organized and clean; support management communication
• Report team member issues or patient situations
• Send end-of-day update emails; perform opening/closing duties
• Lead onboarding and training of new Patient Care Specialists with Store Manager

Skills

Customer service

Retail POS systems

Credit card processing

Attention to detail

Mathematical skills

Numerical reasoning

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

MJ Freeway

Retail POS terminals

Job description

Jushi Holdings Inc. in Lackawanna County, PA, is seeking a Shift Supervisor to partner with the Dispensary Manager and lead the store team. This role will receive deliveries, input inventory data, restock the floor, and ensure FIFO rotation while modeling service, dedication, pace, and energy.

You will mentor staff, maintain compliance, assist patients with product choices, supervise cash handling, and perform opening/closing duties in a fast-paced retail cannabis environment.