Shift Supervisor: Customer Service Leader (Retail)

CVS Health; Hampton (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

CVS Health in Virginia Hampton is seeking a full-time Shift Supervisor to support store management and drive store execution with a focus on service. You will lead staff when managers are offsite, ensure opening/closing procedures, and help maintain a welcoming, efficient shopping experience for CVS customers.

Ideal candidates have strong deductive and analytical skills, solid computer and communication abilities, and prior retail supervisory experience.

Qualifications

• Deductive reasoning, analytical skills, and computer skills required.
• Strong communication and supervision abilities required.
• Flexible schedule incl. early morning, overnight and weekend shifts; overtime as needed.

Responsibilities

• Lead store operations when managers are offsite to ensure smooth running.
• Supervise staff: assign, direct and follow up on activities.
• Communicate effectively with management and crews.
• Assist customers with questions, problems and complaints; promote CVS service culture.
• Maintain customer confidentiality and a positive shopping experience.
• Price merchandise, stock shelves, and manage displays and inventory.
• Reset departments following planograms and weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School Diploma Or Equivalent

Job description

CVS Health in Virginia Hampton is seeking a full-time Shift Supervisor to support store management and drive store execution with a focus on service. You will lead staff when managers are offsite, ensure opening/closing procedures, and help maintain a welcoming, efficient shopping experience for CVS customers.

Ideal candidates have strong deductive and analytical skills, solid computer and communication abilities, and prior retail supervisory experience.