Shift Supervisor — Customer Experience & Store Operations

Walgreens; Winona (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Winona, MN is seeking a dedicated team member to open and close the store in management absence, handle cash, manage returns, and ensure shelves and back stock are ready for business. The role emphasizes delivering a distinctive customer experience, assisting customers with products and services, and supporting inventory and pricing tasks, while following all store policies and procedures.

Experience in basic leadership and English fluency are preferred, with duties including

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Process returns, refunds, and cash drops; provide change to cash registers.
• Deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues.
• Manage pricing tasks and display signage; maintain accurate inventory.
• Assist with vendor deliveries, back door access, and basic bookkeeping tasks.

Skills

Leadership

English proficiency

Job description

Walgreens in Winona, MN is seeking a dedicated team member to open and close the store in management absence, handle cash, manage returns, and ensure shelves and back stock are ready for business. The role emphasizes delivering a distinctive customer experience, assisting customers with products and services, and supporting inventory and pricing tasks, while following all store policies and procedures.

Experience in basic leadership and English fluency are preferred, with duties including