Shift Supervisor: Customer Experience Leader (Part-Time)

CVS Health; Burlington (NC); On-site; USD 23,000 - 33,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor to support store management, ensuring smooth operations and high-quality customer service. You will lead store staff in the absence of a manager, handle opening/closing procedures, and promote a positive shopping experience.

The role emphasizes deductive reasoning, analytical thinking, effective communication, and flexibility to work early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Manage and supervise store staff and operations in coordination with store management.
• Assist customers with questions, problems and complaints, promoting CVS customer service culture.
• Price, stock, merchandise displays and seasonal promotions; ensure store presentation meets planogram standards.

Skills

Analytical thinking

Supervision

Customer service

Communication skills

Flexible schedule

Education

High School diploma or equivalent

Tools

Computer skills

Job description

CVS Health is seeking a part-time Shift Supervisor to support store management, ensuring smooth operations and high-quality customer service. You will lead store staff in the absence of a manager, handle opening/closing procedures, and promote a positive shopping experience.

The role emphasizes deductive reasoning, analytical thinking, effective communication, and flexibility to work early mornings, overnights, and weekends.