Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Fort Lauderdale (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience. You will guide a team to deliver quality beverages and food per standard recipes, while upholding safety and store policies.

Responsibilities include directing two or more teammates, coaching tasks, and maintaining excellent customer service during flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Effective oral communication and strong interpersonal skills.
• Flexible availability including early mornings, evenings, weekends, nights and/or holidays.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct and coordinate tasks of two or more employees to ensure smooth operations.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ensure quality beverages and food while upholding store safety and security.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Cash handling

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience. You will guide a team to deliver quality beverages and food per standard recipes, while upholding safety and store policies.

Responsibilities include directing two or more teammates, coaching tasks, and maintaining excellent customer service during flexible hours including mornings, evenings, weekends, and holidays.