Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; New York (NY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Tuition coverage

401(k) with employer match

Healthcare benefits

Paid vacation

Résumé du poste

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will coach teammates to prepare beverages and foods to standard recipes and to handle customer requests with care.

Role requires flexible hours, strong communication, and the ability to delegate tasks to ensure smooth operations and policy compliance across shifts.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, and holidays.
• Meet store policies and standards including quality beverages/food and cash handling.
• Six months’ experience interacting with customers.
• Prepare beverages/food to standard recipes or customer modifications.
• At least six months’ experience delegating tasks to two or more employees.

Responsabilités

• Lead with craft and heart to create a welcoming space for the community.
• Direct and coach team members to deliver great beverages and service.
• Ensure store safety, cash handling, and adherence to policies.

Connaissances

Customer service

Attendance

Flexible hours

Food & beverage prep

Delegation

Policy compliance

Description du poste

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will coach teammates to prepare beverages and foods to standard recipes and to handle customer requests with care.

Role requires flexible hours, strong communication, and the ability to delegate tasks to ensure smooth operations and policy compliance across shifts.