Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; Eden Prairie (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition coverage via Starbucks College

401(k) retirement plan with employer-m

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide team members, ensure quality beverages and food, and uphold safety and store standards.

The role emphasizes coaching of beverage and food preparation to standard recipes and customer requests, while maintaining attendance, flexibility for shifts, and strong communication within a retail environment.

Qualifications

• 6 months in a role requiring constant customer interaction.
• 6 months experience delegating tasks to others.
• Ability to direct the work of others and coordinate teams.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Maintain store policies and standards, ensuring quality beverages and food, cash handling and store safety.
• Coach the preparation of beverages and foods to standard recipes or customer requests.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Flexibility

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide team members, ensure quality beverages and food, and uphold safety and store standards.

The role emphasizes coaching of beverage and food preparation to standard recipes and customer requests, while maintaining attendance, flexibility for shifts, and strong communication within a retail environment.