Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Thornton Township (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) Employer match

Tuition coverage for a bachelor’s

Vision and medical insurance

Paid vacation

Holiday pay

Dependent care support

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee team tasks, ensure quality beverages and food, manage cash handling, and uphold store safety policies.

The role emphasizes growth through developmental experiences and access to comprehensive benefits. Availability for flexible hours, including weekends and holidays, is required.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Direct the work of others and coordinate tasks for two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ensure quality beverages and food products, cash handling, and store safety and security.
• Maintain regular attendance and punctuality, and flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Skills

Customer service

Team leadership

Communication

Learning quickly

Interpersonal skills

Relationship building

Cash handling

Store safety

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee team tasks, ensure quality beverages and food, manage cash handling, and uphold store safety policies.

The role emphasizes growth through developmental experiences and access to comprehensive benefits. Availability for flexible hours, including weekends and holidays, is required.