Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Roswell (GA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the local community. You will guide team members to consistently prepare quality beverages and foods while maintaining store standards.

You will delegate tasks, coach staff, ensure policy compliance, and deliver exceptional customer experiences across all shifts, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes (or customized for customers).
• Direct and coordinate the work of two or more employees and delegate tasks as needed.
• Ensure adherence to store policies, quality beverages and food, cash handling, safety and security.
• Provide excellent customer service and respond to customer requests.

Skills

Customer service

Leadership

Teamwork

Communication

Retail knowledge

People management

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the local community. You will guide team members to consistently prepare quality beverages and foods while maintaining store standards.

You will delegate tasks, coach staff, ensure policy compliance, and deliver exceptional customer experiences across all shifts, including early mornings, evenings, weekends, and holidays.