Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Santa Cruz (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor. You will lead a coffeehouse team, ensure quality beverages and food, coach staff, and uphold safety and store standards while delivering warm customer experiences.

The role requires 6 months in customer-facing roles, flexible availability, and ability to delegate tasks to a team. Starbucks offers comprehensive benefits including health, dental, vision, 401(k), tuition coverage, and paid time off.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Prepare and coach beverage/food preparation to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees.
• Available for flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• Lead and coach a team to create quality beverages and food per standards.
• Direct shift operations while maintaining store safety and cash handling.
• Foster a welcoming, customer‑centered environment within the community.

Skills

Directing work of others

Customer service

Effective communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company is hiring a Shift Supervisor. You will lead a coffeehouse team, ensure quality beverages and food, coach staff, and uphold safety and store standards while delivering warm customer experiences.

The role requires 6 months in customer-facing roles, flexible availability, and ability to delegate tasks to a team. Starbucks offers comprehensive benefits including health, dental, vision, 401(k), tuition coverage, and paid time off.