Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a friendly team and ensure every guest experiences the warmth and quality Starbucks is known for. You will coach partners, manage daily operations, and uphold safety and store standards in a fast-paced Chicago store.

The role requires at least six months in a customer-facing position, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Prepare and coach the preparation of beverages to standard recipes.
• Flexibility to work early mornings, evenings, weekends, and holidays.
• Ability to delegate tasks to a team of employees.
• Maintain store policies and safety standards.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space.
• Supervise team and coordinate tasks during shifts.
• Ensure beverages and food meet quality standards.
• Manage cash handling and store safety procedures.
• Uphold Starbucks policies and customer service excellence.

Skills

Customer service

Team leadership

Effective communication

Attendance & punctuality

Flexibility

Interpersonal skills

Retail knowledge

Task delegation

Education

High school diploma or equivalent

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a friendly team and ensure every guest experiences the warmth and quality Starbucks is known for. You will coach partners, manage daily operations, and uphold safety and store standards in a fast-paced Chicago store.

The role requires at least six months in a customer-facing position, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays.