Shift Supervisor: Craft Leader in Coffee

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

401(k) retirement plan

Stock program

Paid vacation

Disability insurance

Job summary

Starbucks Coffee Company in Chicago, IL is seeking a Shift Supervisor to lead a high‑performing store team and ensure welcoming service for every guest. You will coach partners, uphold quality beverages and food, and manage shift execution with a focus on safety and standards.

The role requires flexible availability, strong communication, and the ability to coordinate tasks across team members while maintaining exceptional guest experiences.

Qualifications

• Regular attendance and punctuality are required.
• Experience directing and coaching the work of others.
• Ability to work flexible hours including mornings, evenings, weekends and holidays.
• Experience handling customer requests and maintaining safety and quality standards.

Responsibilities

• Direct and coach the store team to deliver quality beverages and food.
• Ensure adherence to recipes, order accuracy and customer service standards.
• Uphold store safety, security and loss-prevention policies.
• Support scheduling and shift coverage to meet demand.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment

Job description

Starbucks Coffee Company in Chicago, IL is seeking a Shift Supervisor to lead a high‑performing store team and ensure welcoming service for every guest. You will coach partners, uphold quality beverages and food, and manage shift execution with a focus on safety and standards.

The role requires flexible availability, strong communication, and the ability to coordinate tasks across team members while maintaining exceptional guest experiences.