Shift Supervisor - Craft Coffee Team Leader

Starbucks Corp.; Burtonsville (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Starbucks College Achievement Plan (tu

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will coach baristas, maintain quality beverages and food to standard recipes, and uphold safety and store policies while delivering exceptional customer experiences.

This role emphasizes flexible hours, strong interpersonal skills, and the ability to coordinate tasks across multiple team members, shaping a positive and productive work environment.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including mornings, evenings, weekends, holidays
• Adherence to store policies: quality beverages/food, cash handling, safety
• 6+ months in a customer-facing role
• 6+ months delegating tasks to others

Responsibilities

• Direct and coach team members to prepare beverages and food to standard recipes
• Lead shift operations with craft and customer focus
• Ensure store safety, cleanliness, and policy compliance
• Coordinate tasks across employees and delegate responsibilities
• Provide excellent customer service to create a welcoming atmosphere

Skills

Directing others

Learn fast

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will coach baristas, maintain quality beverages and food to standard recipes, and uphold safety and store policies while delivering exceptional customer experiences.

This role emphasizes flexible hours, strong interpersonal skills, and the ability to coordinate tasks across multiple team members, shaping a positive and productive work environment.