Shift Supervisor - Craft Coffee Team Leader

Starbucks Corp.; Mount Vernon (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart in a welcoming community space. You will ensure quality beverages and food, coach team members, and maintain store standards while delivering great guest experiences.

You’ll grow through developmental benefits, a strong focus on flexible scheduling, and opportunities for career progression within a global coffeehouse brand.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for customers.
• Coach and delegate tasks to team members to ensure smooth service.
• Maintain standards for beverages, food quality, and store safety.
• Engage with customers to deliver exceptional guest experiences.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of retail environment

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart in a welcoming community space. You will ensure quality beverages and food, coach team members, and maintain store standards while delivering great guest experiences.

You’ll grow through developmental benefits, a strong focus on flexible scheduling, and opportunities for career progression within a global coffeehouse brand.