Shift Supervisor – Craft Coffee Team Lead

Starbucks Corp.; Santa Rosa (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a fast-paced team in a welcoming coffeehouse environment. You will guide daily operations, ensure beverage and food quality, and coach teammates on standard recipes and customer-focused service.

Strong communication, teamwork, and cash-handling skills are essential. This role offers comprehensive benefits and opportunities for growth within a global brand.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers.
• Direct daily shift operations, ensuring quality beverages and food products and safe handling of cash.
• Coach the preparation of foods and beverages to standard recipes, including adjustments for customer requests.
• Delegate tasks among team members to maintain efficient service and coverage during shifts.
• Maintain store safety, policy adherence, and a clean, organized work area.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Flexible availability

Attendance & punctuality

Retail environment knowledge

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a fast-paced team in a welcoming coffeehouse environment. You will guide daily operations, ensure beverage and food quality, and coach teammates on standard recipes and customer-focused service.

Strong communication, teamwork, and cash-handling skills are essential. This role offers comprehensive benefits and opportunities for growth within a global brand.