Shift Supervisor - Craft Coffee Leader & Team Coach

Starbucks Corp.; Layhill Village (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) match

Tuition coverage

Stock program

Quarterly bonus

Paid vacation

Sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while delivering exceptional customer service. You will guide a team, coach staff on recipes, and maintain store safety and cash handling in a fast-paced environment.

You will be responsible for coordinating tasks, upholding policies, and building positive relationships with customers and partners alike, contributing to a warm, community-driven coffeehouse experience.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Ability to prepare beverages and food to standard recipes.
• Flexible availability including mornings, evenings, weekends, holidays.
• Attendance and punctuality required.
• Ability to follow store policies and safety standards.
• Strong communication and interpersonal skills.

Responsibilities

• Lead store operations and ensure quality beverages and food.
• Coach team to follow standard recipes and customer modifications.
• Coordinate tasks among employees and assign duties.
• Direct and motivate staff to deliver excellent customer service.
• Maintain cash handling, safety, and security standards.
• Create a welcoming, community-focused coffeehouse atmosphere.

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while delivering exceptional customer service. You will guide a team, coach staff on recipes, and maintain store safety and cash handling in a fast-paced environment.

You will be responsible for coordinating tasks, upholding policies, and building positive relationships with customers and partners alike, contributing to a warm, community-driven coffeehouse experience.