Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; East Grand Rapids (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced coffeehouse with craft and heart. You will ensure a welcoming space for the community and manage beverage and food preparation to the highest standards.

You will coach team members, delegate tasks, and maintain daily store operations including safety, cash handling, and guest satisfaction. Strong communication and teamwork are essential for success.

Qualifications

• Direct the work of others to meet shift goals.
• Provide quality beverages and food per recipes or customized for customers.
• Coach and prepare food/beverages to standard recipes or customer requests.
• Delegate tasks and coordinate 2+ employees during shifts.
• Demonstrate effective oral communication and interpersonal skills.

Responsibilities

• Lead shift operations with craft and heart to welcome customers.
• Ensure store policies, safety and cash handling are followed.
• Support training and development pathways for partners during shifts.

Skills

Direct the work

Customer service

Team leadership

Effective communication

Attendance & punctuality

Flexible hours

Food & beverage prep

Delegation

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced coffeehouse with craft and heart. You will ensure a welcoming space for the community and manage beverage and food preparation to the highest standards.

You will coach team members, delegate tasks, and maintain daily store operations including safety, cash handling, and guest satisfaction. Strong communication and teamwork are essential for success.