Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Wind Gap (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. is hiring a shift supervisor to lead a team in a fast-paced coffeehouse environment. You will manage daily operations, coach partners, ensure quality beverages and food, and uphold store standards and safety protocols.

The role emphasizes hands-on leadership, customer engagement, and adherence to recipes and procedures, with a focus on creating a welcoming space for the community.

Qualifications

• At least 6 months in a customer-facing role.
• Ability to direct work and delegate tasks to a small team.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and store safety.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Assist in daily store operations and ensure quality beverages and food.
• Coach and supervise team members to meet recipes and standards.
• Maintain customer service standards and resolve issues.
• Follow store policies and cash handling procedures.

Skills

Customer service

Team leadership

Communication

Flexibility

Attendance

Tools

POS system experience

Job description

Starbucks Corp. is hiring a shift supervisor to lead a team in a fast-paced coffeehouse environment. You will manage daily operations, coach partners, ensure quality beverages and food, and uphold store standards and safety protocols.

The role emphasizes hands-on leadership, customer engagement, and adherence to recipes and procedures, with a focus on creating a welcoming space for the community.