Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks; Town of Oconomowoc (WI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage through Starbucks CPP

Paid time off

Discounted stock program

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will guide a small team, uphold quality standards, and manage daily store operations with punctuality and safety in mind.

This role requires flexibility, six months of customer-facing experience, and ability to delegate tasks. Starbucks offers extensive benefits and growth opportunities to partners.

Qualifications

• Six months of customer-facing experience or equivalent.
• Ability to delegate tasks to other employees and coordinate work.
• Knowledge of retail environment and customer service standards.

Responsibilities

• Direct the work of others to ensure smooth shift execution.
• Lead by example in making and serving beverages to standard recipes.
• Provide exceptional customer service and resolve questions on the floor.
• Assist with cash handling, safety and security procedures.

Skills

Direct the team

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will guide a small team, uphold quality standards, and manage daily store operations with punctuality and safety in mind.

This role requires flexibility, six months of customer-facing experience, and ability to delegate tasks. Starbucks offers extensive benefits and growth opportunities to partners.