Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks; Aberdeen (SD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Starbucks equity program (Bean Stock)

Quarterly bonus opportunity

Tuition coverage – Starbucks College A

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community.

You will guide peers, uphold quality beverages and food, and coach team members to deliver outstanding service while maintaining store safety and policies. This role emphasizes collaboration, quick learning, and strong interpersonal skills to create meaningful customer moments.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others and coordinating two+ employees.
• Ability to work flexible hours including mornings, evenings, weekends, holidays.
• Maintain regular attendance and punctuality.
• Prepare and coach food/beverages to standard recipes or customized requests.
• Meet store policies and standards including cash handling and safety.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food to standard recipes and customer specifications.
• Coach and delegate tasks to the team to ensure smooth store operations.
• Uphold safety, sanitation, and store policies while delivering excellent customer service.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community.

You will guide peers, uphold quality beverages and food, and coach team members to deliver outstanding service while maintaining store safety and policies. This role emphasizes collaboration, quick learning, and strong interpersonal skills to create meaningful customer moments.