Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; San Antonio (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via ASU Starbucks PDA

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, craft beverages, and coach a team to deliver exceptional customer experiences in a welcoming store environment.

You will ensure quality standards, assist with food prep, and supervise tasks while fostering teamwork and community engagement. This role emphasizes strong communication, reliability, and a customer-first mindset.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies, provide quality beverages and food, cash handling and safety.
• Six months experience interacting with customers.
• Prepare and coach food/beverages to standard recipes or customize as needed.
• At least six months of experience delegating tasks to others.

Responsibilities

• Direct shift operations with craft and heart to create a welcoming space.
• Lead a team to deliver consistent customer service and product quality.
• Coach and delegate tasks to two or more employees as needed.
• Maintain store safety, cash handling accuracy and policy compliance.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, craft beverages, and coach a team to deliver exceptional customer experiences in a welcoming store environment.

You will ensure quality standards, assist with food prep, and supervise tasks while fostering teamwork and community engagement. This role emphasizes strong communication, reliability, and a customer-first mindset.