Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Hope Mills (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical & dental

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Parental leave

Holiday pay

Job summary

Starbucks Corp. is seeking a shift supervisor in Hope Mills, NC to lead daily operations with craft and heart. You will ensure high-quality beverages and food, coach team members, and maintain a welcoming store environment for our community.

Ideal candidates bring at least six months of customer-facing experience, strong communication skills, and the ability to delegate tasks while upholding safety and store standards.

Qualifications

• Six months of experience in customer-facing roles.
• Ability to coach food and beverage prep to standard recipes.
• Six months of experience delegating tasks to others.
• Ability to direct work and learn quickly.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead daily shift operations with craft and heart.
• Ensure quality beverages and food per recipes.
• Coach and delegate tasks to team members.
• Maintain store safety and customer service standards.
• Uphold store policies and security protocols.

Skills

Attendance

Customer Service

Food & Beverages

Cash Handling

Leadership

Communication

Teamwork

Job description

Starbucks Corp. is seeking a shift supervisor in Hope Mills, NC to lead daily operations with craft and heart. You will ensure high-quality beverages and food, coach team members, and maintain a welcoming store environment for our community.

Ideal candidates bring at least six months of customer-facing experience, strong communication skills, and the ability to delegate tasks while upholding safety and store standards.