Shift Supervisor — Craft Coffee Leader & People Coach

Starbucks Corp.; Cleveland (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide team members, ensure quality beverages and food, and uphold store standards while supporting a warm, inclusive environment.

As a partner, you’ll access comprehensive benefits and growth opportunities, with a focus on development, compensation, and a strong team culture. This role emphasizes flexibility, teamwork, and service excellence.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers
• Delegate tasks to team members and coordinate work of two or more employees
• Ensure quality beverages and food products, cash handling, store safety and security

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide team members, ensure quality beverages and food, and uphold store standards while supporting a warm, inclusive environment.

As a partner, you’ll access comprehensive benefits and growth opportunities, with a focus on development, compensation, and a strong team culture. This role emphasizes flexibility, teamwork, and service excellence.