Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Alhambra (CA); On-site; USD 32,000 - 58,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition coverage / Starbucks College

Paid vacation and holidays

Disability and life insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, manage cash handling and store safety, and coach staff during busy periods.

The role emphasizes strong communication, rapid learning, and the ability to coordinate tasks across the front-line team while maintaining stellar customer service. Eligible benefits and growth opportunities are provided.

Qualifications

• Six months of experience interacting with customers in a fast-paced environment.
• Experience delegating tasks and coordinating a small team.
• Ability to follow standard recipes for beverages and food.
• Availability for flexible hours including early mornings, evenings, weekends, and holidays.

Responsibilities

• Direct and coach team members to deliver quality beverages and food to customers.
• Lead daily shift operations, ensuring store policies, safety, and security standards are met.
• Foster a welcoming, collaborative environment and build relationships with customers and the community.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Attendance & punctuality

Flexible scheduling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, manage cash handling and store safety, and coach staff during busy periods.

The role emphasizes strong communication, rapid learning, and the ability to coordinate tasks across the front-line team while maintaining stellar customer service. Eligible benefits and growth opportunities are provided.