Shift Supervisor — Craft Coffee & Team Leader

Starbucks Corp.; Richmond (VA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise associates, coach beverage preparation, and uphold store standards while delivering excellent customer experiences.

We offer extensive benefits and growth opportunities as part of our partner programs. You will work in a dynamic, fast-paced environment that values teamwork and reliable attendance.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to other employees and coordinating at least two people.

Responsibilities

• Direct the work of team members to ensure quality beverages and food and welcoming service.
• Coach staff on food/beverage preparation and standard recipes, including substitutions when needed.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise associates, coach beverage preparation, and uphold store standards while delivering excellent customer experiences.

We offer extensive benefits and growth opportunities as part of our partner programs. You will work in a dynamic, fast-paced environment that values teamwork and reliable attendance.