Shift Supervisor: Craft Coffee & Community Leader

Starbucks; Farmington Hills (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse, ensuring quality beverages and a great guest experience. You will guide the team, coordinate tasks, and support store operations while upholding store policies and safety.

A focus on attendance, flexibility, and customer satisfaction is essential. You will contribute to a positive work environment and help staff develop their skills through coaching and teamwork, with benefits and growth

Qualifications

• Direct the work of others in a fast-paced retail setting.
• Demonstrate rapid learning of store policies and procedures.
• Communicate clearly with customers and team members.
• Understand retail operations and customer service standards.
• Build strong interpersonal relationships with customers and colleagues.
• Collaborate effectively as part of a team.
• Foster positive relationships with guests and coworkers.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Maintain regular attendance and punctuality, with flexibility for shifts.
• Ensure quality beverages and food per recipes and standards, including modifications when needed.
• Delegate tasks to team members and coordinate duties across staff.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse, ensuring quality beverages and a great guest experience. You will guide the team, coordinate tasks, and support store operations while upholding store policies and safety.

A focus on attendance, flexibility, and customer satisfaction is essential. You will contribute to a positive work environment and help staff develop their skills through coaching and teamwork, with benefits and growth