Shift Supervisor - Craft Coffee Lead & Team Coach

Starbucks; Fort Washington (Montgomery County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

Dental & Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks is seeking a Shift Supervisor to lead a team and deliver consistent, high-quality beverages in a welcoming community space. You will coach staff, manage operational standards, and ensure safety and cash-handling procedures are followed.

We emphasize growth through development experiences and a broad benefits program designed for partners. Expect a supportive environment with a focus on service excellence and teamwork.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees

Responsibilities

• Direct the work of others
• Demonstrate quick learning
• Maintain effective communication with customers and team
• Understand and apply retail environment knowledge
• Collaborate to achieve store goals
• Foster teamwork and relationship building

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Starbucks is seeking a Shift Supervisor to lead a team and deliver consistent, high-quality beverages in a welcoming community space. You will coach staff, manage operational standards, and ensure safety and cash-handling procedures are followed.

We emphasize growth through development experiences and a broad benefits program designed for partners. Expect a supportive environment with a focus on service excellence and teamwork.