Shift Supervisor: Craft Coffee Lead & Community Builder

Starbucks; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Tuition coverage

401(k) with employer match

Stock program (Bean Stock)

Bonus opportunities

Student loan resources

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team in preparing beverages and food to standard recipes, while ensuring safety and operational policies are followed.

The role emphasizes coaching, delegation, and maintaining a positive, efficient store atmosphere with strong customer service skills.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to prepare beverages and food to standard recipes or customized for customers.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Supervise team to ensure quality beverages, food, and customer service.
• Coordinate tasks and delegate responsibilities to ensure smooth operation.

Skills

Direct the work of others

Effective oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team in preparing beverages and food to standard recipes, while ensuring safety and operational policies are followed.

The role emphasizes coaching, delegation, and maintaining a positive, efficient store atmosphere with strong customer service skills.