Shift Supervisor: Craft Coffee, Lead a Welcoming Team

Starbucks Corp.; Phoenix (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and ensure the highest quality beverages and food while maintaining a warm, welcoming environment for customers.

The role emphasizes leadership, quick learning, effective communication, and collaboration with teammates to deliver consistent service. The position requires flexible availability, a commitment to attendance, and ability to manage shift operations including cash handling, safety, and customer requests.

Qualifications

• Maintain regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, holidays
• Six (6) months customer-facing experience preferred
• Prepare and coach food/beverage preparation to standard recipes or customized for customers
• Delegate tasks and coordinate multiple employees
• Knowledge of the retail environment and store safety

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community
• Oversee beverage and food preparation to Starbucks standards
• Handle cash and ensure store safety and security
• Support teammates and contribute to a positive, collaborative environment

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and ensure the highest quality beverages and food while maintaining a warm, welcoming environment for customers.

The role emphasizes leadership, quick learning, effective communication, and collaboration with teammates to deliver consistent service. The position requires flexible availability, a commitment to attendance, and ability to manage shift operations including cash handling, safety, and customer requests.