Shift Supervisor: Lead a Welcoming Coffee Team

Starbucks Corp.; Charlotte (NC); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Paid vacation

Healthcare benefits

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, manage cash handling, and uphold safety standards while guiding a team during your shift.

This role requires reliable attendance, flexible hours, and strong customer service, communication, and teamwork skills to deliver the Starbucks experience across shifts.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Prepare and coach beverage and food preparation to standard recipes or customized for customers.

Responsibilities

• Lead shift as supervisor to ensure quality beverages and food.
• Maintain store policies, cash handling, and safety.
• Direct and coordinate tasks of two or more employees during the shift.

Skills

Customer service

Leadership

Oral communication

Teamwork

Interpersonal skills

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, manage cash handling, and uphold safety standards while guiding a team during your shift.

This role requires reliable attendance, flexible hours, and strong customer service, communication, and teamwork skills to deliver the Starbucks experience across shifts.