Shift Supervisor: Craft Coffee, Lead a Welcoming Team

Starbucks Corp.; Crowgeys (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance (health)

Dental insurance

Vision insurance

401(k) with employer match

Starbucks equity program

Tuition coverage via Starbucks College

Paid vacation

Paid parental leave

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring high-quality beverages and food. You will guide a team, uphold safety standards, and model exceptional customer service.

The role requires flexible hours, six months of customer service experience, and the ability to train staff, delegate tasks, and build relationships while maintaining store policies and cash handling procedures.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and lead with effective communication.
• Comfort with cash handling and store safety procedures.

Responsibilities

• Lead the store with craft and heart to create a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Uphold store policies, safety, cash handling, and customer service standards.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Team player

Build relationships

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring high-quality beverages and food. You will guide a team, uphold safety standards, and model exceptional customer service.

The role requires flexible hours, six months of customer service experience, and the ability to train staff, delegate tasks, and build relationships while maintaining store policies and cash handling procedures.