Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Stafford (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

401(k) with company match

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse environment for customers and partners.

You will coach beverage and food preparation, uphold quality standards, and drive exceptional service while maintaining store safety and policy compliance. The role emphasizes teamwork, effective communication, and the ability to manage tasks across a busy setting, including flexible hours and holidays.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment.
• Willingness to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• Lead shift to ensure quality beverages and foods and a welcoming store environment.
• Coach and standardize beverage and food preparation per recipes, adjusting when needed.
• Enforce store policies, safety, and security procedures; manage cash handling.
• Develop staff through coaching and delegation to meet service standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Customer service

Cash handling

Supervisory experience

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse environment for customers and partners.

You will coach beverage and food preparation, uphold quality standards, and drive exceptional service while maintaining store safety and policy compliance. The role emphasizes teamwork, effective communication, and the ability to manage tasks across a busy setting, including flexible hours and holidays.