Shift Supervisor: Craft, Coaching & Community Builder

Starbucks Corp.; Ohio; On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition coverage through Starbucks GED

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a high-performing team in a fast-paced coffeehouse in Ohio. You will guide beverage and food preparation to standard recipes and customer customizations, while ensuring quality, safety, and cash handling adherence.

You’ll coach staff, delegate tasks, and foster a welcoming environment for customers and partners alike. The role emphasizes teamwork, quick learning, and strong communication to maintain store standards and customer

Qualifications

• Six months of experience in a customer-facing role
• Ability to direct the work of others and coordinate tasks for two or more employees
• Excellent communication and interpersonal skills
• Ability to learn quickly and adapt in a fast-paced retail environment

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customer customizations.
• Delegate tasks to employees and coordinate the work of two or more teammates.
• Uphold store policies and standards, ensuring quality beverages, food safety, cash handling and store security.
• Lead with craft and heart to create a welcoming coffeehouse environment.

Skills

Customer service

Cash handling

Leadership

Food and beverage prep

Coaching

Teamwork

Store safety

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a high-performing team in a fast-paced coffeehouse in Ohio. You will guide beverage and food preparation to standard recipes and customer customizations, while ensuring quality, safety, and cash handling adherence.

You’ll coach staff, delegate tasks, and foster a welcoming environment for customers and partners alike. The role emphasizes teamwork, quick learning, and strong communication to maintain store standards and customer