Shift Supervisor: Coffeehouse Leader & Mentor

Starbucks Corp.; Bethesda (MD); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability (short/long-term)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverage and food standards, and maintain store operations to meet safety and service guidelines.

The role requires 6 months of customer-facing experience and prior experience in delegating tasks, with flexible hours including weekends and holidays. A strong team mindset and reliable attendance are essential.

Qualifications

• Attendances and punctuality required.
• Flexible hours including mornings, evenings, weekends, and holidays.
• Adhere to store policies and safety standards while serving customers.
• At least 6 months of experience interacting with customers.
• At least 6 months of experience delegating tasks to a small team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food to standard recipes, including customization.
• Coach and delegate tasks to two or more teammates as needed.
• Maintain store safety and security and uphold policies.

Skills

Directing others

Customer service

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverage and food standards, and maintain store operations to meet safety and service guidelines.

The role requires 6 months of customer-facing experience and prior experience in delegating tasks, with flexible hours including weekends and holidays. A strong team mindset and reliable attendance are essential.